Terms governing this site and our services
Last updated: July 15, 2026
This is a starter terms page and should be reviewed by a legal professional before production use.
1. Acceptance of terms
By accessing or using kousarglobal.com (the "Site") you agree to these Terms. If you don't agree, please stop using the Site.
2. Service description
Kousar Global Solutions Pvt. Ltd. ("Kousar Global") provides outsourcing, remote staffing, technology and software development, AI & automation, digital marketing, creative services, business support, creator app partnerships, and creator commerce partnerships. This Site is informational. Services are subject to a written proposal and signed agreement. Creator app partnerships and creator commerce partnerships each require a separate written agreement. Revenue share is not guaranteed unless agreed in writing.
3. Creator partnerships & third-party brands
We do not use any creator's name, logo, photos, videos, voice, content, or brand identity without written authorization. Physical product quality, shipping, refunds, and returns for commerce partnerships are subject to a separate commerce agreement.
4. Acceptable use
You agree not to use the Site to: send unlawful or harmful content; attempt unauthorised access to systems, accounts, or data; introduce malware; copy or scrape Site content for commercial reuse; or impersonate any person.
5. Intellectual property
All content on this Site — including text, design, source code, graphics, and brand assets — is the property of Kousar Global Solutions Pvt. Ltd. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, redistribute, or create derivative works without our written permission.
6. Payments, pricing & taxes
Starting prices on the Pricing page are indicative. Final fees depend on scope, design complexity, integrations, infrastructure, and the written proposal. Applicable taxes (including GST where required) are charged in addition unless an invoice states otherwise. Online payments are processed by Razorpay; we do not store card numbers or UPI credentials. You authorise us to charge the amounts shown on admin-issued invoices or the subscription plan selected from our configuration—not amounts typed into the browser by the customer for project deposits.
7. Project milestones & scope changes
Custom development typically follows staged fees (for example 30% kickoff, 30% after UI/UX and prototype approval, 30% after beta, 10% before production launch / source-code handover). Exact percentages are set in the accepted proposal. Work for a milestone generally begins after that milestone payment clears. Material scope changes require a written change order with revised cost and timeline. Intellectual-property handover conditions are described in our Service Delivery Policy and the project agreement.
8. Subscriptions, renewals & cancellation
Support plans renew automatically until cancelled. Cancellation applies from the next billing cycle. Unused support hours do not roll over. Major new features require a separate quotation. Third-party infrastructure and API costs are separate. Services already delivered are not refundable—see our Refund Policy.
9. Service delivery & store approval
Delivery timelines are estimates and depend on timely client input, access, and third-party reviews. We do not guarantee Apple App Store or Google Play approval. Client responsibilities, bug-fix warranty windows, and IP handover are set out in the Service Delivery Policy and any signed agreement.
10. Chargebacks & disputes
Contact us before raising a payment dispute so we can resolve it. We may share relevant project and communication records with the payment provider during a dispute. Unjustified chargebacks may lead to suspension of services where permitted by law.
11. Third-party links
The Site may link to third-party services or websites (including Razorpay). We don't control those properties and aren't responsible for their content or practices beyond how we integrate them.
12. Disclaimer of warranties
The Site is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted or error-free.
13. Limitation of liability
To the maximum extent permitted by law, Kousar Global Solutions Pvt. Ltd. and its directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site. Liability for services rendered under a signed engagement is governed by that engagement's agreement.
14. Indemnification
You agree to indemnify and hold harmless Kousar Global Solutions Pvt. Ltd. against claims arising from your misuse of the Site or violation of these Terms.
15. Changes to the terms
We may revise these Terms at any time by updating this page. Continued use of the Site after changes constitutes acceptance of the revised Terms.
16. Governing law & jurisdiction
These Terms are governed by the laws of the Republic of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction in India.
17. Contact
Questions about these Terms? Info@kousarglobal.com.